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Keeping Our Patients Safe During The Pandemic

How We’re Keeping Patients Safe During the COVID-19 Recovery

Guided by infectious disease recommendations from NJ Department of Health and the Centers for Disease Control and Prevention (CDC), we have taken a number of steps in addition to our standard rigorous infection control measures to ensure that we remain a safe place for you to confidently receive care.

In-Person Appointments and Procedures

For some of our patients, safety means being seen in-person as quickly as possible. Our commitment to you is to provide the care you need, when you need it, as safely and conveniently as possible. Each patient’s individual circumstances will be evaluated to determine how soon that patient should return for in-person care or a scheduled procedure, or if their care needs could be handled through E-Visits or Video Visits.  

Screening and Testing

  • Screening for COVID-19 Symptoms: We screen all patients and visitors for COVID-19 symptoms. You will be contacted prior to an appointment to ask whether you are experiencing any symptoms. In addition, when you arrive for your appointment, you and anyone with you will also be asked about any cough, fever and other symptoms of respiratory virus infection that you or others in your household may be experiencing. Staff are also screened for COVID-19 symptoms each day.

  • COVID-19 Testing: We have COVID-19 PCR nasal swab tests with 24 hour turnaroud as well as COVID-19 Antibody testing with 30 minute turnaround time.    Many patients require these tests for elective surgery clearance, return to work or school, etc.

Cleaning, Reorganization and Check-In Options

  • Common Areas: Areas such as our waiting room, outdoor lobbies and restrooms are cleaned often with special attention to frequently touched surfaces including doorknobs, armrests and handrails.

  • Exam Rooms: These are fully cleaned and disinfected between each patient.

  • Floor Markings and Furniture Rearrangement: We have made special arrangements to support social distancing. You may see markers on the floors to show where people should stand for check-in and check-out. We have rearranged furniture in our waiting area to create more space between patients, and are scheduling appointments to ensure that fewer people are in our clinics at any given time.

  • Waiting Room Organization: Although we are using the parking lot as a "larger" waiting room as much as possible, we realize that some people will need to wait in our office.  Special arrangements are made for patients being evaluated for COVID-19 or possible COVID-19 to be seen outside of our office in a designated location to reduce the chances of other patients being exposed to the virus.

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The Kroll Medical Group